Meet the Team Behind Better Hires and Stronger Agencies
Building a great insurance agency takes more than filling open seats. It takes the right people, the right training, and a team that understands how agency growth really works.
At Agency Recruiting and Training, we help insurance agents recruit smarter, train better, and build teams that perform. Led by founder Amy McDowell, our team brings real agency insight, practical recruiting experience, and hands-on training that helps new hires contribute faster and stay longer.
Amy McDowell
Founder | Recruiting & Training Strategist
Amy McDowell founded Agency Recruiting and Training (ART) after watching too many talented agents struggle with the same problem: they knew how to grow their business, but hiring and training the right people kept holding them back. With more than a decade of insurance industry experience across claims, operations, consulting, and business ownership, Amy built a system that solves both sides of the equation.
Her approach combines strategic recruiting with hands-on training tailored to each agency's culture and needs. Amy helps agencies hire better candidates, onboard them faster, and develop them into strong contributors so agency owners can focus on leadership instead of constantly managing the hiring process. The result is stronger teams, sustainable growth, and agency owners who get back to doing what they do best.
Victoria Carros
Lead Trainer
Victoria Carros leads training with a practical, hands-on style that helps new team members gain confidence, understand core concepts, and get ready to perform in a fast-moving agency environment. With more than 15 years of insurance industry experience, she has a deep understanding of agency operations, development, and customer-focused service.
Her strength is turning complicated material into clear, usable training that supports both the agent and the new hire. She helps agencies save time by ensuring new hires are confident, capable, and ready to contribute without constant hand-holding
Brianna Ciamalchelo
Lead Recruiter
Brianna Ciamalchelo brings agency-related experience, including work with a State Farm Agent, where she developed a strong understanding of agency operations and client service expectations. She knows what it takes for someone to succeed in a fast-paced insurance office because she's worked in one.
Brianna is skilled at identifying candidates who are not only qualified on paper, but also genuinely fit the pace, professionalism, and culture of an insurance office. Her recruiting style is thoughtful, people-focused, and results-driven. She helps agencies find the right people for the right seats so growth is built on a stronger foundation.
Larissa Caputo
Recruiter
Larissa Caputo brings a background in property management and leasing, where she developed strengths in client service, operations, and relationship management in fast-paced environments. That experience taught her how to identify talent, manage complex processes, and build meaningful connections with people.
Larissa is known for being steady, communicative, and intentional in her work. At ART, she connects agencies with qualified candidates and supports thoughtful hiring decisions that create long-term value. She helps make the recruiting process feel more strategic, more human, and more effective for the agencies she supports.
Why agencies trust ART
Recruiting and training without a system drains time, pulls leadership away from strategy, and turns growth into a bottleneck.
With ART, you get a complete recruiting and training system built specifically for insurance agencies so new hires contribute faster, teams stay longer, and you get back to leading instead of scrambling to fill seats.
Ready to build a team you can trust?
When you have the right people in the right roles, everything gets easier — leadership, production, culture, and growth. That is why Agency Recruiting and Training exists: to help insurance agents build teams that make the business stronger from day one.
Book a call and start creating an agency that runs with more confidence, more capability, and more momentum.